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Love Newmarket Business Improvement District

Working to build a better town

"For our second term we are dedicated to making Newmarket a better place to live, work and visit. Our town centre landscape is changing at a tremendous pace brought on by a marked change in shopping habits, a challenging economic climate and of course, the effects of the pandemic.

Love Newmarket are here to support and help our members navigate this changing landscape and help deliver a town centre that aspires to ‘thrive’.

Our new business plan builds on the success of our first term and will continue to deliver popular events like the Christmas light Switch, to essential training in first aid, to delivering the introduction of digital and enhanced signage across the town"

Steve Elsom - Love Newmarket Chairman

Business Plan 2021 - 2026
Search for Members

The BID Directory

Our BID Area

BID Area 2021 - 2026

See What We've Achieved

Timeline

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  • Success of ShopSafe app

    Success of ShopSafe app

    SHOPSAFE APP // Our work in ensuring business crime and theft is being kept to a minimum is picking up pace with 117 businesses signed up to the ShopSafe app.

  • Christmas Light Switch On

    Christmas Light Switch On

    CHRISTMAS LIGHTS SWITCH ON 2023 // The event this year was even bigger and better with food stalls and a craft market, plus local heroes Paula and Michael helping us to light up the town!

  • Customer Service Excellence Awards

    Customer Service Excellence Awards

    CUSTOMER SERVICE EXCELLENCE AWARDS // Our fantastic businesses came together to celebrate the best in customer service, with over 100 businesses taking part in the Mystery Shopper scheme.

  • Butterfly Installation

    Butterfly Installation

    BUTTERFLY INSTALLATION // Our beautiful summer display brightened the street of the town, bringing delight to our visitors, residents, and businesses.

  • Vacancies Page Added To Website

    Vacancies Page Added To Website

    LAUNCH OF OUR VACANCIES PAGE // Promoting vacancies across the town to support our members and local community.

  • Umbrella Displays

    Umbrella Displays

    Fantastic new umbrella displays erected in side streets around the BID area.

  • Love Newmarket Business Awards

    Love Newmarket Business Awards

    LOVE NEWMARKET BUSINESS AWARDS 2022 // Having received over 180 entries across ten categories, we had a fantastic evening celebrating this year's winners at the Bedford Lodge Hotel in May.

  • Love Newmarket Business Expo

    Love Newmarket Business Expo

    The new exhibition in partnership with MENTA will have members of our office sector exhibiting and includes guest speakers such as Scott Russell from Paddy and Scott’s Coffee.

  • Reindeer Trail

    Reindeer Trail

    The new Reindeer trails started from the 25th November with 14 stores participating in the trail.

  • Customer Service Workshop

    Customer Service Workshop

    We would like to thank members who joined us for the free customer service workshop at the Tack Room.

  • New Christmas Lights

    New Christmas Lights

    The new Christmas lights supplied through by Love Newmarket is a huge hit with both residents and local businesses.

  • Window Vinyls

    Window Vinyls

    We have installed six window vinyls in empty shops along the high street including Crown Walk, Market Street and Wellington Street.

  • Digital Signage

    Digital Signage

    Love Newmarket have installed two new digital signs at Rous Road and Wellington Street. The new signs will offer free advertising to members which includes images and videos and will help improve navigation across the town.

  • First Aid and Fire Courses

    First Aid and Fire Courses

    During the summer we organised a number of first aid courses and fire extinguisher courses for members.

  • Independents Week

    Independents Week

    It was great to work with racing commentator Tommo as we visited a number of the fantastic independent stores in Newmarket and remind everyone of the “shop local, support your high street campaign”.

  • Election win and start of second BID term

    Love Newmarket start second term after successful re-election. We achieved both a higher turnout and yes vote.

Hear it From

Our Directors

The BID is an organisation designed to bring benefit to the local businesses it represents. But don't take our word for it:

John Gilbert
Entertainment, Leisure, Clubs, Societies and Accommodation
The Racing Centre
Director

"Having worked and lived in Newmarket for the last 9 years, I have a great sense of pride when it comes to this incredibly unique place. While the UK economy continues to change post-covid, we need to cohesively drive change which is why I have backed the BID and will continue to influence the change I want to see in Newmarket for the betterment of businesses, residents, and visitors."

Steve Elsom
Chairman
Number 4 Consulting Limited
Director

"I'm extremely proud to be the current Chairman for Newmarket BID. The BID provides a framework for the prosperity of the town, and if we can work together and support each other, we give ourselves a chance to ‘make a difference’. I am very keen to work with business to ‘make things happen’ and help create a positive future for our town."

Vicky Snell
Food, Drink and Public Houses
Victor Victoria
Owner

"Running Victor Victoria Coffee gives me an insight into the workings of Newmarket and puts me in touch with many of the other businesses in the area. I have lived in Newmarket most of my life and seen many things change. Being on the board gives me the opportunity to use my experience  to make a positive impact on the success of the town that I love."

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