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The Love Newmarket Mystery Shopper Customer Service Awards 2026

30 January 2026

Celebrating the amazing businesses we have here in Newmarket, the Love Newmarket Mystery Shopper Customer Service Awards Evening took place last night, crowning some of our local businesses as the best in sector.

We’re pleased to announce this year’s winners are:

Best Barber

Winner: Star Barbers

Second: Celiks Mensroom

Third: Gentleman's Grooming

Best Cafe & Takeaway

Winner: Eat Like Home

Second: Bravo Patisserie

Third: Nancy's Tearoom

Best Charity Shop

Winner: Sue Ryder

Second: Woodgreen

Third: British Heart Foundation

Best Community & Services

Winner: Newmarket Day Centre

Second: Yorkshire Building Society

Third: C&P Insurance

Best Estate & Letting Agent

Winner: Tylers

Second: Jackson-Stops

Third: Cheffins

Best Hair & Beauty

Winner: Bren Pauls

Second: The Tanning Room

Third: Head Office

Best Heath & Wellbeing

Winner: Spectacular Opticians

Second: NewMed Healthcare / Medicare Ski Clinic

Third: Scotts Opticians

Best Independent Retailer

Winner: NHRM Gift Shop

Second: Powters

Third: By Design

Best National Retailer

Winner: Holland & Barrett

Second: Mountain Warehouse

Third: Three

Best Restaurant & Pub

Winner: Ammos Cafe & Bistro

Second: Wildwood

Third: The Bub Pub

Team Member Service Excellence

Paxton - Majestic Wine

Jill - Holland & Barrett

George - Ammos Cafe & Bistro

Sav - Star Barbers

Anneliya - Eat Like Home

Jamie - Tylers

 

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