Our vision is to provide and promote excellent health care within a caring and efficient environment. Our vision has three core values: Clinical Excellence, Care and Efficiency.
We believe that if we get these core values right it will help us work smoothly as a practice, and develop our services in the right direction. Our aim in all our thinking, planning and doing is for improvement in these three areas (importantly without improvement in one area negatively impacting on the other two).
We believe in:
Putting patient welfare at the heart of all we do
Treating patients fairly with respect and courtesy at all times
Providing patients with advice and treatment that is always personal, holistic and compassionate
Providing information and supporting patients in making decisions about their health
Collaborating effectively with others involved in patients care (with your consent)
Acting as the patients advocate and guide through health care services
Maintaining confidentiality in what we discuss and the records we keep on our patients behalf
Keeping up to date by pursuing a forward-looking, adaptable approach to healthcare
Having highly satisfied patients demonstrated by their feedback and comments
The Practice is located on the first floor of Rookery House. Therefore, a lift is provided. Within the Practice all areas are accessible in a wheelchair.